A recent report by psychologist Robert Hogan suggests that 75% of workers attribute their workplace stress to their immediate supervisor. This stress may be caused by working with an incompetent boss, or worse, a bullying boss. Incompetence may be solved by providing better supervisory training. Tackling a bullying problem may be a tougher task.
Employers must make a conscious choice to eliminate bullying from their businesses, but they may need to seek outside help to learn how tackle the issue. One answer would be to read The Bully-Free Workplace (Stop Jerks, Weasels, and Snakes From Killing Your Organization). The book was written by Gary and Ruth Namie of the Workplace Bullying Institute WBI, internationally known for their research of this subject.
According to the WBI website, workplace bullying is defined as repeated abusive behavior that is harmful to a person’s health. It is committed by one or more people against one or more targets. Bullying is detrimental to business because it creates an atmosphere of mistrust and hampers productivity. Some bullying behaviors are verbal abuse, intimidation including nonverbal behaviors, work sabotage, unfounded accusations, gossip and social ostracism.